Shipping Policy
At Khirki, we are dedicated to providing the best services to our customers. We believe in delivering our products in the best conditions and within the specified time frame.
Shipping Time
- Under normal circumstances, we will ship your orders within 48 hours of receiving the order.
- Delivery may take 10 to 12 working days (from the date of placing the order) to reach your doorstep.
- Some products are available only on order and may require extra time for dispatch.
Shipping Costs
- We offer FREE shipping on all products within India.
Shipping Destinations
- We try to cover as many locations as possible to deliver our products within India.
- In case we are unable to deliver to your location, we will inform you via email or phone call.
Order Status
- We always keep you informed of the progress of your order.
- From order placement to dispatch, you will receive an email with shipping details.
- Customers can also track their orders in the “My Orders” section of their profile.
- In case of product unavailability, we will notify you via email and refund the amount (if prepaid).
Address Change Requests
- Once an order is dispatched, no alterations can be made.
- Address alteration requests may be accommodated within 24 hours of placing the order.
- To request a change, please email us within the timeframe, and we will make the necessary updates.
Transparency
- At Khirki, any charges such as taxes or GST, if applicable, are shown before confirming your order.
- You will always see the total price upfront before placing an order.
- We believe in conducting transparent business and serving our customers with honesty.